FAQ

1. How long does delivery take?

  • UK Standard Delivery: 2–4 working days

  • UK Express Delivery: 1–2 working days

  • Global Standard Delivery: 5–10 working days

  • Global Express Delivery: 2–5 working days

2. Do you offer free shipping?

Yes — Standard Delivery is free on orders over £99 (UK & Global).

3. How can I track my order?

Once your order has been dispatched, you’ll receive an email with your tracking link.

4. What is your returns policy?

You may return items within 14 days of receipt, provided they are unused, unworn, and in original packaging. For details, please see our Returns Policy.

5. How do I contact customer support?

📩 Email us at support@seffory.com.
We aim to reply within 24 hours (Mon–Fri).

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